O365 Help!

In order to better assist our staff with the O365 Suite, we have created a single point for you to use as a reference with helpful information that can ease orientation and troubleshooting in Office 365.

We will continue to add information here as needed.

For any questions or issues, please email Support@KeyLogic.com

Your first login with your new username.

Your First Login to Office.com

  1. Please see the section on clearing your login information from web browsers before attempting to log in to office.com. If your browser has your old logon information saved to login automatically, you will not be able to access your office.com resources easily.
  2. Go to the site https://outlook.office.com and enter your new account name firstname.lastname@keylogic.com.
  3. Enter the temporary password provided to you via text, or current email password.
  4. When prompted on your first sign in, click next to provide more information and provide the answers to a few security questions. These will allow you to reset your password if you should forget it.

How do I Create Teams?

If you need to create a Team for collaboration, then please email support@keylogic.com and we will work with you on the request.

I’m having trouble joining and creating Teams meetings.

Make sure your Teams app is signed into the correct profile.

Open the Teams desktop app, then select your profile icon in the top right of the Teams app to view what profile you are currently using.

Please see Resetting Your Login Information in the Teams Desktop App

How do I login?

To log in to your Keylogic email, go to https://outlook.office.com and enter your firstname.lastname@keylogic.com email address, along with your personalized password.

If you have any questions or issues with access, please send an email to Support@Keylogic.com